Refund & Return Policy

At Veytron, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.

Return Eligibility

To qualify for a return:

• The item must be returned in its original condition.
• The product should include its original packaging and accessories, where applicable.
• Proof of purchase or your order number may be required.
• Items that have been damaged through misuse, improper handling, or normal wear and tear may not qualify for a return.

To start a return, please contact us at support@veytron.co.

Please do not send products back without first contacting our customer support team.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If your item is damaged, defective, or incorrect, contact us as soon as possible at support@veytron.co.

Please include your order number and, when possible, photos or videos showing the issue so our team can review the request.

Non-Returnable Items

Certain products may not be eligible for return for hygiene, health, safety, personalization, or other reasons. Any applicable restrictions will be stated on the product page.

Gift cards, if offered, are generally non-refundable.

Refunds

Once an approved return has been received and inspected, we will notify you regarding the status of your refund.

Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank, card issuer, or payment provider.

Original shipping charges may be non-refundable unless the order arrived damaged, defective, incorrect, or otherwise qualifies under applicable law.

Order Cancellations

If you need to cancel or modify an order, contact us as soon as possible.

We cannot guarantee cancellations once an order has entered processing or has already been shipped.

For assistance:

Email: support@veytron.co
Phone: 855-947-6161