Shipping policy
Shipping Policy
Thank you for shopping with Veytron.
Order Processing
Orders are processed after payment has been successfully confirmed.
Processing times may vary depending on product availability, order volume, weekends, holidays, and other circumstances.
Once your order has shipped, you may receive a shipping confirmation containing tracking information when tracking is available.
Shipping & Delivery
Shipping options and estimated delivery times may be displayed during checkout or communicated with your order confirmation.
Delivery estimates are provided as estimates and are not guaranteed. Delays may occasionally occur because of carriers, weather, customs, high order volumes, incorrect addresses, or other circumstances outside our reasonable control.
Tracking
When tracking information is available, it will be provided by email or through your order status page.
Tracking information may take some time to update after the shipping carrier receives the package.
Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping information.
If you notice an error in your shipping address, contact us immediately at support@veytron.co.
Once an order has been shipped, we may not be able to change its delivery address.
Lost or Delayed Packages
If your tracking information shows an unusual delay or your package appears to be lost, contact us so our customer support team can assist with reviewing the shipment.
International Orders
International orders, where available, may be subject to customs duties, import taxes, or other charges imposed by the destination country.
Unless otherwise stated at checkout, customers are responsible for applicable customs duties or import charges.
Contact Us
For questions regarding shipping or an existing order:
Email: support@veytron.co
Phone: 855-947-6161